Some important FAQ

Packing Machine Frequently Asked Questions.

Yes, on your request, if the power supply is different from India we will change the transformer as per your need.

Sizes are fixed for single and double chamber tea bags, Pyramid machines come with different tea bag sizes options. For the customized machines, please contact us for more details.

Technology used by our machines for measuring the weight is the rotor, which is the same as measuring cups. We also have an option of loadcell/weigher, as per your request we can add those options in the machine. The accuracy of loadcell/weigher is +-0.3 grams.

Our machines are capable of packing tea and other herbs. They are not suitable for packing sugar, powder, or spice. Single and double chamber machines can pack broken tea or her. And pyramid machine can pack herbs or tea up to 1 cm.

Only some of the parts are removed while packaging. Else the complete machine will be packed in a wooden case. The machine comes with a manual which is printed in English, so it is easy to assemble the machine by you.

We offer a service of an overseas engineer; we will send our specialized engineer to your factory for the proper installation of your machine, adjustment, and training. If any trouble comes regarding the working of the machine, you can contact us and it will be addressed through video talks, photos videos, and mail.